You may need to check the status of a claim if you don’t receive a 277CA or 835 ERA response from the payer within your expected timeframe. You may also want to check the status of a claim submitted by another entity. For example, a billing agency may want to check the status of a claim submitted by their customer, who is a provider.

Claim Status API

Call one of the following endpoints to send a 276 Claim Status Request:

The endpoint returns a synchronous claim status response from the payer in JSON format.

Sample request and response

The following example shows a claim status request and response for Stedi’s JSON API.

Code lists

You may need to reference the following code lists when working with the claim status request or response.

Claim status category

Visit Claim Status Category Codes in the official X12 documentation for a complete list.

Product or service ID qualifier

Used in the serviceLineInformation.productOrServiceIDQualifier request property and the claims.serviceDetails.service.serviceIdQualifierCode property in the response.