PROSRV Product service
TBG1 Supply Chain
A message providing the information and details to enable servicing and repair centres to report to manufacturers on repairs and other services carried out on products and appliances. The message provides details for claims under guaranty or contract to be reimbursed.
The information transmitted gives details of the claimant, manufacturer and seller. It may give details of the purchaser of the product. It can identify the product and specify the date it was purchased and delivered, can specify the problem and describe the labour, parts used and costs incurred in the repair of the product. The message may also be used by the manufacturer or his agent to respond to the claimant.
Header
- 0010Message headerMandatoryMax 1
To head, identify and specify a message.
1. Data element S009/0057 is retained for upward compatibility. The use ofS016 and/or S017 is encouraged in preference.2. The combination of the values carried in data elements 0062 and S009 shallbe used to identify uniquely the message within its group (if used) or ifnot used, within its interchange, for the purpose of acknowledgement. - 0020Beginning of messageMandatoryMax 1
To indicate the type and function of a message and to transmit the identifying number.
- 0030Date/time/periodMandatoryMax 99
To specify date, and/or time, or period.
- 0040CurrenciesConditionalMax 9
To specify currencies used in the transaction and relevant details for the rate of exchange.
- Segment group 1Repeat 9999
- 0060ReferenceMandatoryMax 1
To specify a reference.
- 0070Date/time/periodConditionalMax 99
To specify date, and/or time, or period.
- 0060ReferenceMandatoryMax 1
- Segment group 2Repeat 999
- 0090Name and addressMandatoryMax 1
To specify the name/address and their related function, either by C082 only and/or unstructured by C058 or structured by C080 thru 3207.
- 0100Financial institution informationConditionalMax 99
To identify an account and a related financial institution.
- Segment group 3Repeat 99
- 0120ReferenceMandatoryMax 1
To specify a reference.
- 0130Date/time/periodConditionalMax 9
To specify date, and/or time, or period.
- 0120ReferenceMandatoryMax 1
- Segment group 4Repeat 99
- 0150Contact informationMandatoryMax 1
To identify a person or a department to whom communication should be directed.
- 0160Communication contactConditionalMax 9
To identify a communication number of a department or a person to whom communication should be directed.
- 0150Contact informationMandatoryMax 1
- 0090Name and addressMandatoryMax 1
Detail
- Segment group 5Repeat 99999
- 0180Document/message detailsMandatoryMax 1
To identify documents and details directly related to it.
- 0190Date/time/periodConditionalMax 9
To specify date, and/or time, or period.
- 0200StatusConditionalMax 9
To specify the status of an object or service, including its category and the reason(s) for the status.
- 0210Monetary amountConditionalMax 9
To specify a monetary amount.
- 0220Free textConditionalMax 9
To provide free form or coded text information.
- Segment group 6Repeat 99999
- 0240Line itemMandatoryMax 1
To identify a line item and configuration.
- 0250Additional product idConditionalMax 99
To specify additional or substitutional item identification codes.
- 0260Item descriptionConditionalMax 99
To describe an item in either an industry or free format.
- 0270QuantityConditionalMax 99
To specify a pertinent quantity.
- 0280Date/time/periodConditionalMax 99
To specify date, and/or time, or period.
- 0290Additional informationConditionalMax 9
To indicate that special conditions due to the origin, customs preference, fiscal or commercial factors are applicable.
- 0300Related identification numbersConditionalMax 99
To specify a related set of identification numbers.
- Segment group 7Repeat 999
- 0320ReferenceMandatoryMax 1
To specify a reference.
- 0330Date/time/periodConditionalMax 9
To specify date, and/or time, or period.
- 0320ReferenceMandatoryMax 1
- Segment group 8Repeat 999
- 0350Name and addressMandatoryMax 1
To specify the name/address and their related function, either by C082 only and/or unstructured by C058 or structured by C080 thru 3207.
- Segment group 9Repeat 99
- 0370ReferenceMandatoryMax 1
To specify a reference.
- 0380Date/time/periodConditionalMax 9
To specify date, and/or time, or period.
- 0370ReferenceMandatoryMax 1
- Segment group 10Repeat 9
- 0400Contact informationMandatoryMax 1
To identify a person or a department to whom communication should be directed.
- 0410Communication contactConditionalMax 9
To identify a communication number of a department or a person to whom communication should be directed.
- 0400Contact informationMandatoryMax 1
- 0350Name and addressMandatoryMax 1
- Segment group 11Repeat 9999
- 0430Characteristic/class idMandatoryMax 1
To identify and describe a specific characteristic and its relevance for subsequent business processes.
- 0440Characteristic valueConditionalMax 99
To provide the value of a characteristic.
- 0450Free textConditionalMax 99
To provide free form or coded text information.
- 0430Characteristic/class idMandatoryMax 1
- Segment group 12Repeat 999
- 0470Allowance or chargeMandatoryMax 1
To identify allowance or charge details.
- 0480QuantityConditionalMax 9
To specify a pertinent quantity.
- 0490Monetary amountConditionalMax 9
To specify a monetary amount.
- 0500Rate detailsConditionalMax 9
To specify rate information.
- Segment group 13Repeat 9
- 0520Duty/tax/fee detailsMandatoryMax 1
To specify relevant duty/tax/fee information.
- 0530Monetary amountConditionalMax 9
To specify a monetary amount.
- 0520Duty/tax/fee detailsMandatoryMax 1
- 0470Allowance or chargeMandatoryMax 1
- Segment group 14Repeat 999
- 0550Hierarchy informationMandatoryMax 1
A segment to identify hierarchical connections from a given item to a higher or lower levelled item or to identify dependencies among the content of hierarchically related groups of data.
- 0560Additional product idConditionalMax 9
To specify additional or substitutional item identification codes.
- 0570Item descriptionConditionalMax 9
To describe an item in either an industry or free format.
- 0580QuantityConditionalMax 9
To specify a pertinent quantity.
- 0590Additional informationConditionalMax 9
To indicate that special conditions due to the origin, customs preference, fiscal or commercial factors are applicable.
- 0600Price detailsConditionalMax 9
To specify price information.
- Segment group 15Repeat 99
- 0620ReferenceMandatoryMax 1
To specify a reference.
- 0630Date/time/periodConditionalMax 9
To specify date, and/or time, or period.
- 0620ReferenceMandatoryMax 1
- Segment group 16Repeat 999
- 0650Allowance or chargeMandatoryMax 1
To identify allowance or charge details.
- 0660QuantityConditionalMax 9
To specify a pertinent quantity.
- 0670Monetary amountConditionalMax 9
To specify a monetary amount.
- 0680Rate detailsConditionalMax 9
To specify rate information.
- Segment group 17Repeat 9
- 0700Duty/tax/fee detailsMandatoryMax 1
To specify relevant duty/tax/fee information.
- 0710Monetary amountConditionalMax 9
To specify a monetary amount.
- 0700Duty/tax/fee detailsMandatoryMax 1
- 0650Allowance or chargeMandatoryMax 1
- Segment group 18Repeat 9999
- 0730Characteristic/class idMandatoryMax 1
To identify and describe a specific characteristic and its relevance for subsequent business processes.
- 0740Characteristic valueConditionalMax 99
To provide the value of a characteristic.
- 0750Free textConditionalMax 99
To provide free form or coded text information.
- 0730Characteristic/class idMandatoryMax 1
- 0550Hierarchy informationMandatoryMax 1
- 0240Line itemMandatoryMax 1
- 0180Document/message detailsMandatoryMax 1
Summary
- 0760Section controlMandatoryMax 1
To separate header, detail and summary sections of a message.
- 0770Control totalConditionalMax 99
To provide control total.
- 0780Monetary amountConditionalMax 99
To specify a monetary amount.
- Segment group 19Repeat 99
- 0800Duty/tax/fee detailsMandatoryMax 1
To specify relevant duty/tax/fee information.
- 0810Monetary amountConditionalMax 9
To specify a monetary amount.
- 0800Duty/tax/fee detailsMandatoryMax 1
- 0820Message trailerMandatoryMax 1
To end and check the completeness of a message.
1. 0062, the value shall be identical to the value in 0062 in thecorresponding UNH segment.