COMDIS Commercial dispute

TBG5 Finance

A notice of commercial dispute against one or more invoices is usually raised by the buyer to notify the seller that something was found wrong with the goods delivered or the services rendered (goods damaged, delivery incomplete, delivery late, etc.). The dispute must be resolved before the related invoice can be settled.

The message will be used to: - notify a dispute; - correspond about an existing dispute (structured information); - notify the settlement of a dispute.

The message will serve at the same time as the dispute notice and as the dispute answer.

Throughout this document, the term 'Buyer' refers to either the buyer or an Agent acting on behalf of the Buyer, and the term 'Seller' refers either to the seller or an Agent acting on behalf of the Seller.

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Header

Position
Segment
Name
Max use

  1. A service segment starting and uniquely identifying a message. The message type code for the Commercial dispute message is COMDIS. Note: Commercial dispute messages conforming to this document must contain the following data in segment UNH, composite S009: Data element 0065 COMDIS 0052 D 0054 17A 0051 UN

    1. Data element S009/0057 is retained for upward compatibility. The use of
    S016 and/or S017 is encouraged in preference.
    2. The combination of the values carried in data elements 0062 and S009 shall
    be used to identify uniquely the message within its group (if used) or if
    not used, within its interchange, for the purpose of acknowledgement.

  2. A segment specifying the function and status of the message.

  3. A segment identifying the reference of another message or transaction related to this message.

  4. A segment specifying the date and, when required, the time at which the message has been created as well as other dates and times relevant to the transactions.

  5. A segment to specify currencies and relevant details for the rate of exchange.

  6. Segment group 1
    Repeat 99

    1. A segment identifying the name and address of the parties associated with the commercial dispute message.

    2. A segment identifying a person or a department for the party specified in the NAD segment and to whom communication should be directed.

    3. A segment providing a communication number for the party identified in the NAD segment and optionally for the contact identified in the associated CTA segment.

  7. Segment group 2
    Repeat 9999

    1. A segment for identifying the reference document to which the commercial dispute refers.

    2. A segment specifying the date and, when required, the time of the related documents in the DOC segment.

    3. A segment giving the monetary amounts of the original document, the amounts that has been paid, the amount that is disputed or adjusted.

    4. Segment group 3
      Repeat 9

      1. A segment indicating the reason of the dispute.

      2. A segment with free text information, related to the dispute reasons and the reference document.

    5. Segment group 4
      Repeat 9

      1. A segment indicating the actions to be taken, and the actions taken, and specifying the parties involved in these actions.

      2. A segment with free text information, with additional information on the actions to be taken and the actions taken.

    6. Segment group 5
      Repeat 9999

      1. A segment identifying a specific line item within the referenced document.

      2. A segment giving the monetary amounts of the original line item, and the amount that is disputed or adjusted.

      3. Segment group 6
        Repeat 9

        1. A segment indicating the reason of the dispute, related to the reference line item.

        2. A segment with free text information, related to the dispute reasons and the reference line item.

  8. A service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message.

    1. 0062, the value shall be identical to the value in 0062 in the
    corresponding UNH segment.
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