Submit claims through Stedi-managed SFTP

You can use Stedi’s fully-managed SFTP server to submit claims to payers and retrieve claim responses. Stedi SFTP is a great option if you have an existing system that generates X12 EDI files and you want to send them through the Stedi clearinghouse without an API integration.

Here’s how SFTP claims processing works:

1. Create both test and production SFTP users through the Healthcare page in Account settings. Test users can only send claims to Stedi’s test clearinghouse, which helps ensure you never accidentally send test claims to payers while you’re getting up and running.

2. Connect to Stedi's server and drop compliant X12 EDI claim files into the to-stedi directory. 

3. Stedi automatically validates the claim data. If there are no errors, Stedi routes your claims to the test or production clearinghouse.

4. Stedi places claim responses - 277 Claim Acknowledgments and 835 Electronic Remittance Advice (ERAs) - into the from-stedi directory in X12 EDI format. 

5. You retrieve claim responses from the SFTP server at your preferred cadence.

You can also configure Stedi webhooks to send claim processing events to your endpoint. This allows you to monitor for processing issues, confirm successful claim submissions, and get notified when new payer responses are available.

Visit the SFTP claim submission docs for complete details.