1230 Type of Product Service Code

Code specifying the type of product service contract or the basis of the product service claim

Type

Identifier (ID)

Length

Min 2 / Max 4

Codes

Code	Description
AF	Authorized Field Change Manufacturer's decision to modify/correct a select group of product operating under a defined set of parameters
CA	Campaign A program initiated by the product's manufacturer to check, adjust, or recall a product for a particular problem; an example on a vehicle could be a safety or emission related recall coordinated with or through the United States government
CB	Call Back
CC	Customer Courtesy
CG	Customer Goodwill Parts Adjustment Goodwill adjustment on replacement parts
CP	Customer Goodwill Policy Adjustment Goodwill adjustment on original equipment
CR	Credit for In-house Repair - Labor and Material
CS	Customer Goodwill Sales Adjustment Goodwill adjustment to satisfy customer, however, no product defect was present
CW	Customer Warranty
DD	Dealer Demonstration Warranty
DW	Dealer Warranty
EC	Engineering Change Activity
ED	Extended Dealer Warranty
EE	Extended Equipment Coverage
EF	Engineering Field Test
EM	Emissions Warranty
EW	Extended Vendor Warranty
FC	Fleet Contract
FW	Full Warranty
GC	Government Contract
GM	Government Mandated
GR	Government Recall
IO	Information Only No payment expected
LF	Lifetime Warranty
LL	Lifetime Limited Warranty
LO	Labor Only
LP	Life Percentage
LW	Limited Warranty
MB	Money Back Guarantee
MC	Military Contract
MG	Maintenance Cost Guarantee/Warranty Warranty based on an established "not to exceed" maintenance cost which provides reimbursements for overpayment; the most common rates used are average repair cost per unit per year and cost per operating hour
MI	Material Inspection No payment expected
MR	Manufacturer Recall
MS	Manufacturer Standard
NE	New Equipment Warranty
OW	Option Warranty
PD	Prior to Delivery Repair performed prior to the equipment/vehicle being delivered/registered to the customer
PG	Performance Guarantee/Warranty Warranty based on an established standard of performance which provides reimbursements for substandard operation; this could involve rates such as meantime between failure (MTBF) or average miles per gallon
PL	Parts and Labor
PO	Parts Only
PW	Purchase Warranty
QP	Quality Problem Referral
RC	Return for Warranty Claim
RD	Received Damage
RN	Recall Notice
RP	Replacement Part Warranty
RR	Return for Warranty Repair
RS	Repeat Service
RT	Return Warranty Replacement
SB	Service Bulletin
SC	Service Contract
SD	Shipment Damage
SP	Special Program Extended participation by the manufacturer (beyond standard warranty terms)
SS	Special Sales Allowance Rebate
ST	Standard Warranty
SW	Software Warranty
TC	Transportation Claim Any non-warranty repair due to loss or damage to the equipment/vehicle while in the possession of the carrier
TP	Third Party Repair Repair was performed by a non-original equipment manufacturer's repairing outlet but the repair was authorized by the OEM
UE	Used Equipment Warranty
WC	Warranty Concession