EDI 278 X217 - Health Care Services Review Information - Response
Functional Group HI
X12N Insurance Subcommittee
This X12 Transaction Set contains the format and establishes the data contents of the Health Care Services Review Information Transaction Set (278) for use within the context of an Electronic Data Interchange (EDI) environment. This transaction set can be used to transmit health care service information, such as subscriber, patient, demographic, diagnosis or treatment data for the purpose of request for review, certification, notification or reporting the outcome of a health care services review. Expected users of this transaction set are payors, plan sponsors, providers, utilization management and other entities involved in health care services review.
Heading
- 0100Transaction Set HeaderMandatoryMax 1
To indicate the start of a transaction set and to assign a control number
This segment indicates the start of a health care services review information response transaction set with all the supporting detail information. This transaction set is the electronic equivalent of a phone, fax, or paper-based utilization management response. - 0200Beginning of Hierarchical TransactionMandatoryMax 1
To define the business hierarchical structure of the transaction set and identify the business application purpose and reference data, i.e., number, date, and time
Detail
- 2000A Loop MandatoryRepeat 1
- 0100Utilization Management Organization (UMO) LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
This segment indicates the information source hierarchical level. The information source corresponds to the payer, HMO, or other utilization management organization that is the source of the health care services review decision/response. - 0300Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request cannot be processed at a system or application level based on the trading partner information contained in the Functional Group Header (GS). If not required by this implementation guide, do not send. - 2010A Loop MandatoryRepeat 1
- 1700Utilization Management Organization (UMO) NameMandatoryMax 1
To supply the full name of an individual or organizational entity
This segment identifies the source of information. In the case of a response to a request transaction, the information source would normally be the payer or utilization review organization who is the source of the decision regarding the request. - 2200Utilization Management Organization (UMO) Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
Use this segment to identify a contact name and/or communications number for the UMO.Required when the requester must direct requests for follow-up to a specific UMO contact, email, facsimile, or telephone. If not required by this implementation guide, do not send.When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number. - 2300Utilization Management Organization (UMO) Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request cannot be processed at the system or application level based on the Utilization Management Organization (information source) identified in Loop 2010A. If not required by this implementation guide, do not send.
- 1700Utilization Management Organization (UMO) NameMandatoryMax 1
- 2000B Loop OptionalRepeat 1
- 0100Requester LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
Required when the UMO system processed any of the information contained in Loop 2000B. If not required by this implementation guide, do not send.If the UMO system was unable to process any data beyond Loop 2000A, Loop 2000B is not used.This segment indicates the health care services review information receiver. For responses to request transactions, this segment corresponds to the identification of the provider who initiated the request for review. - 2010B Loop MandatoryRepeat 2
- 1700Requester NameMandatoryMax 1
To supply the full name of an individual or organizational entity
This loop identifies the receiver of information. In the case of a response to a request transaction, the receiver would normally be the provider who is receiving the decision. - 1800Requester Supplemental IdentificationOptionalMax 8
To specify identifying information
Required when used by the UMO to identify the requester. If not required by this implementation guide, do not send. - 2300Requester Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Use this segment to convey rejection information regarding the entity that initiated a request transaction.Required when the request is not valid at this level. If not required by this implementation guide, do not send. - 2400Requester Provider InformationOptionalMax 1
To specify the identifying characteristics of a provider
Required when used by the UMO to identify the requester. If not required by this implementation guide, do not send.
- 1700Requester NameMandatoryMax 1
- 2000C Loop OptionalRepeat 1
- 0100Subscriber LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
Required when the UMO system processed any of the information contained in Loop 2000C of the request. If not required by this implementation guide, do not send.If the UMO system was unable to process any data beyond Loop 2000B of the request, Loop 2000C is not required.This segment corresponds to the identification of the subscriber or individual insured member. The subscriber could also be the patient. If the subscriber is the patient, the dependent hierarchical level (Loop 2000D) is not used. - 2010C Loop MandatoryRepeat 1
- 1700Subscriber NameMandatoryMax 1
To supply the full name of an individual or organizational entity
This segment identifies the subscriber. - 1800Subscriber Supplemental IdentificationOptionalMax 9
To specify identifying information
Health Insurance Claim (HIC) Number or Medicaid Recipient Identification Number are to be provided in the NM1 segment as a Member Identification Number when it is the primary number a UMO knows a member by (such as for Medicare or Medicaid). Do not use this segment for the Health Insurance Claim (HIC) Number or Medicaid Recipient Identification Number unless they are different from the Member Identification Number provided in the NM1 segment.Required when used by the UMO to identify the Subscriber or when REF01 = "EJ" (Patient Account Number) is valued on the request. If not required by this implementation guide, do not send. - 2000Subscriber Mailing AddressOptionalMax 1
To specify the location of the named party
Required when used by the UMO to determine the appropriate location or network for service. If not required by this implementation guide, do not send. - 2100Subscriber City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when used by the UMO to determine the appropriate location or network for service. If not required by this implementation guide, do not send. - 2300Subscriber Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level. If not required by this implementation guide, do not send. - 2500Subscriber Demographic InformationOptionalMax 1
To supply demographic information
Required when used by the UMO to determine medical necessity. If not required by this implementation guide, do not send. - 2600Subscriber RelationshipOptionalMax 1
To provide benefit information on insured entities
Required when used by the UMO to determine the appropriate benefit/level of care. If not required by this implementation guide, do not send.
- 1700Subscriber NameMandatoryMax 1
- 2000D Loop OptionalRepeat 1
- 0100Dependent LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
Required when the UMO system processed any of the information contained in Loop 2000D of the request. If not required by this implementation guide, do not send.If the UMO system was unable to process any data beyond Loop 2000C of the request, Loop 2000D is not required. - 2010D Loop MandatoryRepeat 1
- 1700Dependent NameMandatoryMax 1
To supply the full name of an individual or organizational entity
This segment conveys the name of the dependent who is the patient.NM108 and NM109 are situational on the response but Not Used on the request. This enables the UMO to return a unique member ID for the dependent that was not known to the requester at the time of the request. When the dependent has a unique member ID, Loop 2000D is not used. - 1800Dependent Supplemental IdentificationOptionalMax 3
To specify identifying information
Required when used by the UMO to identify the Dependent or when REF01 = "EJ" (Patient Account Number) is valued on the request. If not required by this implementation guide, do not send. - 2000Dependent AddressOptionalMax 1
To specify the location of the named party
Required when used by the UMO to determine the appropriate location or network for service. If not required by this implementation guide, do not send. - 2100Dependent City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when used by the UMO to determine the appropriate location or network for service. If not required by this implementation guide, do not send. - 2300Dependent Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level. If not required by this implementation guide, do not send. - 2500Dependent Demographic InformationOptionalMax 1
To supply demographic information
Required when used by the UMO to determine medical necessity. If not required by this implementation guide, do not send. - 2600Dependent RelationshipOptionalMax 1
To provide benefit information on insured entities
Required when used by the UMO to determine the benefit/level of service for this patient. If not required by this implementation guide, do not send.
- 1700Dependent NameMandatoryMax 1
- 2000E Loop OptionalRepeat >1
- 0100Patient Event LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
Required when the UMO system processed any of the information contained in Loop 2000E of the request. If not required by this implementation guide, do not send.If the UMO was unable to process any data beyond Loop 2000C or Loop 2000D of the request, this loop and any subordinate loops are not required. - 0200Patient Event Tracking NumberOptionalMax 3
To uniquely identify a transaction to an application
Any trace numbers provided at this level on the request must be returned by the UMO at this level of the 278 response.If the 278 request transaction passes through more than one clearinghouse, the second (and subsequent) clearinghouse may choose one of the following options: If the second or subsequent clearinghouse needs to assign their own TRN segment they may replace the received TRN segment belonging to the sending clearinghouse with their own TRN segment. Upon returning a 278 response to the sending clearinghouse, they must remove their TRN segment and replace it with the sending clearinghouse's TRN segment. If the second or subsequent clearinghouse does not need to assign their own TRN segment, they should merely pass all TRN segments received in the 278 response transaction.If the 278 request passes through a clearinghouse that adds their own TRN in addition to a requester TRN, the clearinghouse will receive a response from the UMO containing two TRN segments that contain the value "2" (Referenced Transaction Trace Number) in TRN01. If the UMO has assigned a TRN, the UMO's TRN will contain the value "1" (Current Transaction Trace Number) in TRN01. If the clearinghouse chooses to pass their own TRN values to the requester, the clearinghouse must change the value in their TRN01 to "1" because, from the requester's perspective, this is not a referenced transaction trace number.Required when this loop is returned and the request contained a tracking number at this level on the request, or when the UMO or clearinghouse assigns a trace number to this patient event in the response for tracking purposes. If not required by this implementation guide, do not send. - 0300Patient Event Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level. If not required by this implementation guide, do not send.Use this AAA segment to identify the reasons why a request could not be processed based on the data at this level of the request. - 0400Health Care Services Review InformationMandatoryMax 1
To specify health care services review information
Identifies the type of health care services review. - 0500Health Care Services ReviewOptionalMax 1
To specify the outcome of a health care services review
If the UMO for this service was unable to review the request due to missing or invalid application data at this level, the UMO must return a 278 response containing a AAA segment at this level.If Loop 2000E is present in the response, either the AAA segment or the HCR segment must be returned in loop 2000E.If the review outcome is pending additional medical information and the 278 response includes a request for additional information using either a PWK segment or an HI segment that specifies LOINC values, then the associated HCR segment must be valued with HCR01 = A4 (pended) and HCR03 must be valued with the appropriate health care services review decision reason code to indicate that additional information is required. Refer to Section 2.5 for more information.Required when the UMO has reviewed the request at this level to provide patient event review outcome information or to indicate that the final decision is pending. If not required by this implementation guide, do not send.If the response contains Service level information (Loop 2000F) where the HCR segment is valued, the HCR values at the Service level override the HCR values at the Patient Event level for that service only. - 0600Administrative Reference NumberOptionalMax 1
To specify identifying information
Required when the HCR segment is valued in this loop, HCR01 = A3, A4 or CT and the UMO has assigned an administrative reference number associated with this service review. If not required by this implementation guide, do not send.This number can be used by the requester on a follow up request, such as an appeal (UM02=1) or request for reconsideration (UM02=6), to reference this UMO response. - 0600Previous Review Authorization NumberOptionalMax 1
To specify identifying information
Required when the certification number assigned by the UMO to the original service review outcome was used by the UMO to determine the outcome of this service review at the event level. If not required by this implementation guide, do not send.This is the authorization number assigned by the UMO to the original review outcome associated with this event. This is not the trace number assigned by the requester. - 0700Accident DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Last Menstrual Period DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Estimated Date of BirthOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Onset of Current Symptoms or Illness DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Event DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO authorizes service for a specific date or date range. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Admission DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO authorizes admission for a specific date or date range. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Discharge DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO authorizes services or admission based on the proposed or actual discharge date. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Certification Issue DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO assigns a certification issue date to this authorization. If not required by this implementation guide, do not send.This is not the effective date of the authorization. The issue date is that date when the UMO issued the authorization.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Certification Expiration DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization has an expiration date to indicate the date on which the authorization will expire. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Certification Effective DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization is limited by effective dates to indicate the date or date range when the authorization is effective. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0800Patient DiagnosisOptionalMax 1
To supply information related to the delivery of health care
If the response has not been rendered and this segment is used to request additional information associated with a specific diagnosis, place the specific diagnosis code in the HI C022 composite that precedes the HI C022 composite(s) containing the LOINC. If the original request contained more than six diagnosis codes and you are using LOINC to request additional information for each of these diagnosis codes or if you need to specify multiple questions/LOINC codes per diagnosis you cannot exceed the limit of 12 occurrences of the C022 composite.Required when used by the UMO to render a medical decision or if the UMO is requesting additional information. If not required by this implementation guide, do not send.The UMO can use each occurrence of the Health Care Code Information composite (C022) to specify codes that identify the specific information that the UMO requires from the provider to complete the medical review. In the C022 composite, data elements 1270 and 1271 support the use of codes supplied from the Logical Observation Identifier Names and Codes (LOINC<sup>®</sup>) List. These codes identify high-level health care information groupings, specific data elements, and associated modifiers. Refer to Section 1.12.5.2 of this guide for more information on requesting additional information in the 278 response. - 0900Health Care Services DeliveryOptionalMax 1
To specify the delivery pattern of health care services
Required when the UMO authorizes services that have a specific pattern of delivery for the patient event. If not required by this implementation guide, do not send.Report authorized delivery patterns for specific services in the Service Level (Loop 2000F).An explanation of the uses of this segment follows. HSD01 qualifies HSD02: If the value in HSD02=1 and the value in HSD01=VS (Visits), this means "one visit". Between HSD02 and HSD03 verbally insert a "per every". HSD03 qualifies HSD04: If the value in HSD04=3 and the value in HSD03=DA (Day), this means "three days". Between HSD04 and HSD05 verbally insert a "for". HSD05 qualifies HSD06: If the value in HSD06=21 and the value in HSD05=7 (Days), this means "21 days". The total message reads: HSD*VS*1*DA*3*7*21~ = "One visit per every three days for 21 days". Another similar data string of HSD*VS*2*DA*4*7*20~ = "Two visits per every four days for 20 days". An alternate way to use HSD is to employ HSD07 and/or HSD08. A data string of HSD*VS*1*****SX*D~ means "1 visit on Wednesday and Thursday morning". - 1100Institutional Claim CodeOptionalMax 1
To supply information specific to hospital claims
Required when used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 1200Ambulance Transport InformationOptionalMax 1
To supply information related to the ambulance service rendered to a patient
Use this segment for certifications involving non-emergency transport of the patient.Required when used by the UMO to authorize specific non-emergency transport services. If not required by this implementation guide, do not send. - 1300Spinal Manipulation Service InformationOptionalMax 1
To supply information related to the chiropractic service rendered to a patient
Required when used by the UMO to authorize spinal manipulation services that have a specific pattern of delivery usage. If not required by this implementation guide, do not send. - 1400Home Oxygen Therapy InformationOptionalMax 1
To supply information regarding certification of medical necessity for home oxygen therapy
Required when used by the UMO to authorize specific usage of home oxygen therapy. If not required by this implementation guide, do not send. - 1500Home Health Care InformationOptionalMax 1
To supply information related to the certification of a home health care patient
Required when used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 1550Additional Patient InformationOptionalMax 10
To identify the type or transmission or both of paperwork or supporting information
If the UMO has pended the decision on this health care services review request (HCR01 = A4) because additional medical necessity information is required (HCR03 = 90), the UMO uses this segment to identify the type of documentation needed such as forms that the provider must complete. The UMO can also indicate what medium it has used to send these forms.Required when the UMO requests additional patient information. If not required by this implementation guide, do not send.Paperwork requested at the patient level should apply to the patient event and/or all the services requested. Use the PWK segment in the appropriate Service loop if requesting medical necessity information for a specific service.This PWK segment is required to identify requests for specific data that are sent electronically (PWK02 = EL) but are transmitted in another X12 functional group rather than by paper or using LOINC in the HI segments of the response. PWK06 is used to identify the attached electronic questionnaire. The number in PWK06 should be referenced in the corresponding electronic attachment.This PWK segment should not be used if a. the requester should have provided the information within the 278 request (ST-SE) but failed to do so. In this case the UMO should use the AAA segments in the 278 response to indicate the data that is missing or invalid. b. the 278 request (ST-SE) does not support this information and the needed information pertains to a specific service identified in Loop 2000F and not to all the services requested. Refer to Section 2.5 for more information on using this segment. - 1600Message TextOptionalMax 1
To provide a free-form format that allows the transmission of text information
Required when it is necessary to send additional information about the patient event that could not otherwise be codified within the 2000E Loop. If not required by this implementation guide, do not send. - 2010EA Loop OptionalRepeat 14
- 1700Patient Event Provider NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Required when valued on the request or when the UMO authorizes a specific provider or specialty entity for this patient event. If not required by this implementation guide, do not send.Use this segment to convey the name and identification number of the service provider (person, group, or facility) specialist, or specialty entity to provide services to the patient. - 1800Patient Event Provider Supplemental IdentificationOptionalMax 7
To specify identifying information
Required when used by the UMO to identify the Patient Event Provider. If not required by this implementation guide, do not send.Use the NM1 segment for the primary identifier. - 2000Patient Event Provider AddressOptionalMax 1
To specify the location of the named party
Required when the UMO authorizes a specific location for a patient event provider that has multiple locations. If not required by this implementation guide, do not send. - 2100Patient Event Provider City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the UMO authorizes a specific location for a patient event provider that has multiple locations. If not required by this implementation guide, do not send. - 2200Provider Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.By definition of the standard, if PER03 is used, PER04 is required.Required when needed to identify a contact name and/or communications number for the provider. If not required by this implementation guide, may be provided at the sender's discretion but cannot be required by the receiver. - 2300Patient Event Provider Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level to indicate the data condition that prohibits processing of the original request. If not required by this implementation guide, do not send. - 2400Patient Event Provider InformationOptionalMax 1
To specify the identifying characteristics of a provider
Required when used by the UMO to identify the provider. If not required by this implementation guide, do not send.
- 1700Patient Event Provider NameMandatoryMax 1
- 2010EB Loop OptionalRepeat 1
- 1700Additional Patient Information Contact NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Required when this Loop 2000E contains a request for additional information and the destination for that additional information differs from the UMO Name information in the NM1 loop (Loop 2010A) of the 278 response. If not required by this implementation guide, do not send.Because the usage of this segment is "Situational" this is not a syntactically required loop. If this loop is used, then this segment is a "Required" segment. See Appendix A for further details on ASC X12;syntax rules. Refer to Section 2.5 for more information on this NM1 loop. - 2000Additional Patient Information Contact AddressOptionalMax 1
To specify the location of the named party
This segment identifies the office location to route the response to the request for additional patient information.Required when the response to the request for additional patient information must be routed to a specific office location. If not required by this implementation guide, do not send. - 2100Additional Patient Information Contact City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the response to the request for additional patient information must be routed to a specific office location. If not required by this implementation guide, do not send. - 2200Additional Patient Information Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.By definition of the standard, if PER03 is used, PER04 is required.Required when the provider must direct the response to the request for additional patient information to a specific requester contact, electronic mail, facsimile, or phone number other than the contact provided in the PER segment in the UMO Name loop (Loop 2010A) PER segment of this 278 response. If not required by this implementation guide, do not send.
- 1700Additional Patient Information Contact NameMandatoryMax 1
- 2010EC Loop OptionalRepeat 5
- 1700Patient Event Transport InformationMandatoryMax 1
To supply the full name of an individual or organizational entity
Required when used by the UMO to authorize specific transport services. If not required by this implementation guide, do not send. - 2000Patient Event Transport Location AddressMandatoryMax 1
To specify the location of the named party
- 2100Patient Event Transport Location City/State/ZIP CodeMandatoryMax 1
To specify the geographic place of the named party
- 2300Patient Event Transport Location Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level to indicate the data condition that prohibits processing of the original request. If not required by this implementation guide, do not send.
- 1700Patient Event Transport InformationMandatoryMax 1
- 2000F Loop OptionalRepeat >1
- 0100Service LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
This segment identifies the service(s) requested and conveys the review outcome related to that service(s).Required when the UMO system processed any of the information contained in Loop 2000F of the request. If not required by this implementation guide, do not send.If the UMO was unable to process any data beyond Loop 2000C or Loop 2000D of the request, this loop and any subordinate loops are not required. - 0200Service Trace NumberOptionalMax 3
To uniquely identify a transaction to an application
Any trace numbers provided at this level on the request must be returned by the UMO at this level of the 278 response.If the 278 request transaction passes through more than one clearinghouse, the second (and subsequent) clearinghouse may choose one of the following options: If the second or subsequent clearinghouse needs to assign their own TRN segment they may replace the received TRN segment belonging to the sending clearinghouse with their own TRN segment. Upon returning a 278 response to the sending clearinghouse, they must remove their TRN segment and replace it with the sending clearinghouse's TRN segment. If the second or subsequent clearinghouse does not need to assign their own TRN segment, they should merely pass all TRN segments received in the 278 response transaction.If the 278 request passes through a clearinghouse that adds their own TRN in addition to a requester TRN, the clearinghouse will receive a response from the UMO containing two TRN segments that contain the value "2" (Referenced Transaction Trace Number) in TRN01. If the UMO has assigned a TRN, the UMO's TRN will contain the value "1" (Current Transaction Trace Number) in TRN01. If the clearinghouse chooses to pass their own TRN values to the requester, the clearinghouse must change the value in their TRN01 to "1" because, from the requester's perspective, this is not a referenced transaction trace number.Required when this loop is returned and the request contained a tracking number at this level on the request, or when the UMO or clearinghouse assigns a trace number to this service in the response for tracking purposes. If not required by this implementation guide, do not send. - 0300Service Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
If the non-certification is related to a medical necessity/benefits decision, use the HCR segment.If Loop 2000F is present in the response, either the AAA segment or the HCR segment must be returned.Required when the request is not valid at this level. If not required by this implementation guide, do not send. - 0400Health Care Services Review InformationOptionalMax 1
To specify health care services review information
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 0500Health Care Services ReviewOptionalMax 1
To specify the outcome of a health care services review
If the UMO for this service was unable to review the request due to missing or invalid application data at this level, the UMO must return a 278 response containing a AAA segment at this level.If the review outcome is pending additional medical information and the 278 response includes a request for additional information using either a PWK segment or an HI segment that specifies LOINC values, then the associated HCR segment must be valued with HCR01 = A4 (pended) and HCR03 must be valued with the appropriate health care services review decision reason code to indicate that additional information is required. Refer to Section 2.5 for more information.Required when the UMO has reviewed the request at this level, and the UMO renders a decision at both the Patient Event level and at the Service level, to provide service review outcome information and an associated reference number. If not required by this implementation guide, do not send.If the HCR segment is sent in this 2000F Service level loop, it will override an HCR segment sent in the Patient Event loop (2000E) for this service only. - 0600Administrative Reference NumberOptionalMax 1
To specify identifying information
Required when the HCR segment is valued in this loop and HCR01 = A3, A4 or CT, and the response does not carry an administrative reference number at the parent Patient Event level to assign an administrative reference number associated with this service line. If not required by this implementation guide, may be provided at the sender's discretion but cannot be required by the receiver.This number can be used by the requester on a follow up request, such as an appeal (UM02=1) or request for reconsideration (UM02=6), to reference this UMO response. - 0600Previous Review Authorization NumberOptionalMax 1
To specify identifying information
Required when the certification number assigned by the UMO to the original service review outcome associated with this service review was used by the UMO to determine the outcome of this service review. If not required by this implementation guide, do not send. - 0700Service DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Use this segment for the valid date(s) during which the service can be performed.Required when the UMO authorizes service for a specific date or date range. If not required by this implementation guide, do not send. - 0700Certification Issue DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO assigns a certification issue date to this authorization. If not required by this implementation guide, do not send.This is not the effective date of the authorization. The issue date is that date when the UMO issued the authorization. - 0700Certification Expiration DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization has an expiration date to indicate the date on which the authorization will expire. If not required by this implementation guide, do not send. - 0700Certification Effective DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization is limited by effective dates to indicate the date or date range when the authorization is effective. If not required by this implementation guide, do not send. - 0800Request For Additional InformationOptionalMax 1
To supply information related to the delivery of health care
The UMO can use each occurrence of the Health Care Code Information composite (C022) to specify codes that identify the specific information that the UMO requires from the provider to complete the medical review. In the C022 composite, data elements 1270 and 1271 support the use of codes supplied from the Logical Observation Identifier Names and Codes (LOINC<sup>®</sup>) List. These codes identify high-level health care information groupings, specific data elements, and associated modifiers. Refer to Section 1.12.5.2 of this guide for more information on requesting additional information.Required when using LOINC to request additional information about this service. If not required by this implementation guide, do not send. - 0810Professional ServiceOptionalMax 1
To specify the service line item detail for a health care professional
Required when authorizing a specific Professional Service. If not required by this implementation guide, do not send. - 0820Institutional Service LineOptionalMax 1
To specify the service line item detail for a health care institution
Required when authorizing a specific Institutional Service. If not required by this implementation guide, do not send.Use this segment to authorize a specific Revenue Code. - 0830Dental ServiceOptionalMax 1
To specify the service line item detail for dental work
Required if authorizing a specific Dental Service. If not required by this implementation guide, do not send.This segment is not used when the HI segment has been used to authorize a range of services in the same iteration of the 2000F loop. - 0840Tooth InformationOptionalMax 32
To identify a tooth by number and, if applicable, one or more tooth surfaces
Required when used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 0900Health Care Services DeliveryOptionalMax 1
To specify the delivery pattern of health care services
Required when the UMO authorizes services that have a specific pattern of delivery and the pattern of delivery or usage for this service is different from the pattern of delivery or usage (HSD) in the Patient Event (Loop 2000E or when identifying the number of medical services reservations remaining. If not required by this implementation guide, do not send.An explanation of the uses of this segment or delivery pattern is as follows. HSD01 qualifies HSD02: If the value in HSD02=1 and the value in HSD01=VS (Visits), this means "one visit". Between HSD02 and HSD03 verbally insert a "per every". HSD03 qualifies HSD04: If the value in HSD04=3 and the value in HSD03=DA (Day), this means "three days". Between HSD04 and HSD05 verbally insert a "for". HSD05 qualifies HSD06: If the value in HSD06=21 and the value in HSD05=7 (Days), this means "21 days". The total message reads: HSD*VS*1*DA*3*7*21~ = "One visit per every three days for 21 days". Another similar data string of HSD*VS*2*DA*4*7*20~ = "Two visits per every four days for 20 days". An alternate way to use HSD is to employ HSD07 and/or HSD08. A data string of HSD*VS*1*****SX*D~ means "1 visit on Wednesday and Thursday morning".An explanation of the use of this segment for identifying the number of medical service reservations remaining is as follows: HSD05 qualifies HSD06. If the value in HSD06=5 and the value in HSD05=29, this means there are 5 service reservations remaining. - 1550Additional Service InformationOptionalMax 10
To identify the type or transmission or both of paperwork or supporting information
If the UMO has pended the decision on this health care services review request (HCR01 = A4) because additional medical necessity information is required (HCR03 = 90), the UMO uses this segment to identify the type of documentation needed such as forms that the provider must complete. The UMO can also indicate what medium it has used to send these forms.Required when the UMO needs to request additional information that applies to the service(s) requested in this Service loop. If not required by this implementation guide, do not send.Additional information requested at the Service level should apply to a specific service and/or all the services requested in this service loop.This PWK segment is required to identify requests for specific data that are sent electronically (PWK02 = EL) but are transmitted in another X12 functional group rather than by paper or using LOINC in the HI segments of the response. PWK06 is used to identify the attached electronic questionnaire. The number in PWK06 should be referenced in the corresponding electronic attachment.This PWK segment should not be used if a. the requester should have provided the information within the 278 request (ST-SE) but failed to do so. In this case the UMO should use the AAA segments in the 278 response to indicate the data that is missing or invalid. b. the 278 request (ST-SE) does not support this information and the needed information pertains to all the services requested and not to a specific service. Use the PWK segment at the Patient Event level (Loop 2000E) if requesting medical necessity information that applies to all the services requested. Refer to Section 2.5 for more information on using this segment. - 1600Message TextOptionalMax 1
To provide a free-form format that allows the transmission of text information
Required when it is necessary to send additional information about the Service which could not otherwise be codified within the 2000F Loop. If not required by this implementation guide, do not send. - 2010FA Loop OptionalRepeat 12
- 1700Service Provider NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Use this segment to convey the name and identification number of the service provider (person, group, or facility) or to identify the specialty entity.Required when valued on the request or when the UMO authorizes a specific provider or specialty entity for this service. If not required by this implementation guide, do not send. - 1800Service Provider Supplemental IdentificationOptionalMax 8
To specify identifying information
Required when used by the UMO to identify the Service Provider. If not required by this implementation guide, do not send.Use the NM1 segment for the primary identifier. - 2000Service Provider AddressOptionalMax 1
To specify the location of the named party
Required when the UMO authorizes a specific location for a service provider that has multiple locations. If not required by this implementation guide, do not send. - 2100Service Provider City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the UMO authorizes a specific location for a service provider that has multiple locations. If not required by this implementation guide, do not send. - 2200Service Provider Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.Required when needed to identify a contact name and/or communications number for the provider. If not required by this implementation guide, may be provided at the sender's discretion but cannot be required by the receiver. - 2300Service Provider Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level to indicate the data condition that prohibits processing of the original request. If not required by this implementation guide, do not send. - 2400Service Provider InformationOptionalMax 1
To specify the identifying characteristics of a provider
Required when used by the UMO to identify the provider. If not required by this implementation guide, do not send.
- 1700Service Provider NameMandatoryMax 1
- 2010FB Loop OptionalRepeat 1
- 1700Additional Service Information Contact NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Because the usage of this segment is "Situational" this is not a syntactically required loop. If this loop is used, then this segment is a "Required" segment. See Appendix A for further details on ASC X12;syntax rules. Refer to Section 2.5 for more information on this NM1 loop.Required when Loop 2000F contains a request for additional information and the destination for that additional information differs from the UMO Name information in the NM1 loop (Loop 2010A) of the 278 response. If not required by this implementation guide, do not send. - 2000Additional Service Information Contact AddressOptionalMax 1
To specify the location of the named party
Required when the response to the request for additional service information must be routed to a specific office location. If not required by this implementation guide, do not send.This segment identifies the office location to route the response to the request for additional service information. - 2100Additional Service Information Contact City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the response to the request for additional service information must be routed to a specific office location. If not required by this implementation guide, do not send. - 2200Additional Service Information Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
Do not use if the request for additional service information is in another X12 functional group.Required when the provider must direct the response to the request for additional service information to a specific requester contact, electronic mail, facsimile, or phone number other than the contact provided in the PER segment in the UMO Name loop (Loop 2010A) PER segment of this 278 response. If not required by this implementation guide, do not send.When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.
- 1700Additional Service Information Contact NameMandatoryMax 1
- 0100Service LevelMandatoryMax 1
- 0100Patient Event LevelMandatoryMax 1
- 0100Dependent LevelMandatoryMax 1
- 2000E Loop OptionalRepeat >1
- 0100Patient Event LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
Required when the UMO system processed any of the information contained in Loop 2000E of the request. If not required by this implementation guide, do not send.If the UMO was unable to process any data beyond Loop 2000C or Loop 2000D of the request, this loop and any subordinate loops are not required. - 0200Patient Event Tracking NumberOptionalMax 3
To uniquely identify a transaction to an application
Any trace numbers provided at this level on the request must be returned by the UMO at this level of the 278 response.If the 278 request transaction passes through more than one clearinghouse, the second (and subsequent) clearinghouse may choose one of the following options: If the second or subsequent clearinghouse needs to assign their own TRN segment they may replace the received TRN segment belonging to the sending clearinghouse with their own TRN segment. Upon returning a 278 response to the sending clearinghouse, they must remove their TRN segment and replace it with the sending clearinghouse's TRN segment. If the second or subsequent clearinghouse does not need to assign their own TRN segment, they should merely pass all TRN segments received in the 278 response transaction.If the 278 request passes through a clearinghouse that adds their own TRN in addition to a requester TRN, the clearinghouse will receive a response from the UMO containing two TRN segments that contain the value "2" (Referenced Transaction Trace Number) in TRN01. If the UMO has assigned a TRN, the UMO's TRN will contain the value "1" (Current Transaction Trace Number) in TRN01. If the clearinghouse chooses to pass their own TRN values to the requester, the clearinghouse must change the value in their TRN01 to "1" because, from the requester's perspective, this is not a referenced transaction trace number.Required when this loop is returned and the request contained a tracking number at this level on the request, or when the UMO or clearinghouse assigns a trace number to this patient event in the response for tracking purposes. If not required by this implementation guide, do not send. - 0300Patient Event Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level. If not required by this implementation guide, do not send.Use this AAA segment to identify the reasons why a request could not be processed based on the data at this level of the request. - 0400Health Care Services Review InformationMandatoryMax 1
To specify health care services review information
Identifies the type of health care services review. - 0500Health Care Services ReviewOptionalMax 1
To specify the outcome of a health care services review
If the UMO for this service was unable to review the request due to missing or invalid application data at this level, the UMO must return a 278 response containing a AAA segment at this level.If Loop 2000E is present in the response, either the AAA segment or the HCR segment must be returned in loop 2000E.If the review outcome is pending additional medical information and the 278 response includes a request for additional information using either a PWK segment or an HI segment that specifies LOINC values, then the associated HCR segment must be valued with HCR01 = A4 (pended) and HCR03 must be valued with the appropriate health care services review decision reason code to indicate that additional information is required. Refer to Section 2.5 for more information.Required when the UMO has reviewed the request at this level to provide patient event review outcome information or to indicate that the final decision is pending. If not required by this implementation guide, do not send.If the response contains Service level information (Loop 2000F) where the HCR segment is valued, the HCR values at the Service level override the HCR values at the Patient Event level for that service only. - 0600Administrative Reference NumberOptionalMax 1
To specify identifying information
Required when the HCR segment is valued in this loop, HCR01 = A3, A4 or CT and the UMO has assigned an administrative reference number associated with this service review. If not required by this implementation guide, do not send.This number can be used by the requester on a follow up request, such as an appeal (UM02=1) or request for reconsideration (UM02=6), to reference this UMO response. - 0600Previous Review Authorization NumberOptionalMax 1
To specify identifying information
Required when the certification number assigned by the UMO to the original service review outcome was used by the UMO to determine the outcome of this service review at the event level. If not required by this implementation guide, do not send.This is the authorization number assigned by the UMO to the original review outcome associated with this event. This is not the trace number assigned by the requester. - 0700Accident DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Last Menstrual Period DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Estimated Date of BirthOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Onset of Current Symptoms or Illness DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Event DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO authorizes service for a specific date or date range. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Admission DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO authorizes admission for a specific date or date range. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Discharge DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO authorizes services or admission based on the proposed or actual discharge date. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Certification Issue DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO assigns a certification issue date to this authorization. If not required by this implementation guide, do not send.This is not the effective date of the authorization. The issue date is that date when the UMO issued the authorization.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Certification Expiration DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization has an expiration date to indicate the date on which the authorization will expire. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0700Certification Effective DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization is limited by effective dates to indicate the date or date range when the authorization is effective. If not required by this implementation guide, do not send.The total number of DTP segments in the 2000E loop cannot exceed 9. - 0800Patient DiagnosisOptionalMax 1
To supply information related to the delivery of health care
If the response has not been rendered and this segment is used to request additional information associated with a specific diagnosis, place the specific diagnosis code in the HI C022 composite that precedes the HI C022 composite(s) containing the LOINC. If the original request contained more than six diagnosis codes and you are using LOINC to request additional information for each of these diagnosis codes or if you need to specify multiple questions/LOINC codes per diagnosis you cannot exceed the limit of 12 occurrences of the C022 composite.Required when used by the UMO to render a medical decision or if the UMO is requesting additional information. If not required by this implementation guide, do not send.The UMO can use each occurrence of the Health Care Code Information composite (C022) to specify codes that identify the specific information that the UMO requires from the provider to complete the medical review. In the C022 composite, data elements 1270 and 1271 support the use of codes supplied from the Logical Observation Identifier Names and Codes (LOINC<sup>®</sup>) List. These codes identify high-level health care information groupings, specific data elements, and associated modifiers. Refer to Section 1.12.5.2 of this guide for more information on requesting additional information in the 278 response. - 0900Health Care Services DeliveryOptionalMax 1
To specify the delivery pattern of health care services
Required when the UMO authorizes services that have a specific pattern of delivery for the patient event. If not required by this implementation guide, do not send.Report authorized delivery patterns for specific services in the Service Level (Loop 2000F).An explanation of the uses of this segment follows. HSD01 qualifies HSD02: If the value in HSD02=1 and the value in HSD01=VS (Visits), this means "one visit". Between HSD02 and HSD03 verbally insert a "per every". HSD03 qualifies HSD04: If the value in HSD04=3 and the value in HSD03=DA (Day), this means "three days". Between HSD04 and HSD05 verbally insert a "for". HSD05 qualifies HSD06: If the value in HSD06=21 and the value in HSD05=7 (Days), this means "21 days". The total message reads: HSD*VS*1*DA*3*7*21~ = "One visit per every three days for 21 days". Another similar data string of HSD*VS*2*DA*4*7*20~ = "Two visits per every four days for 20 days". An alternate way to use HSD is to employ HSD07 and/or HSD08. A data string of HSD*VS*1*****SX*D~ means "1 visit on Wednesday and Thursday morning". - 1100Institutional Claim CodeOptionalMax 1
To supply information specific to hospital claims
Required when used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 1200Ambulance Transport InformationOptionalMax 1
To supply information related to the ambulance service rendered to a patient
Use this segment for certifications involving non-emergency transport of the patient.Required when used by the UMO to authorize specific non-emergency transport services. If not required by this implementation guide, do not send. - 1300Spinal Manipulation Service InformationOptionalMax 1
To supply information related to the chiropractic service rendered to a patient
Required when used by the UMO to authorize spinal manipulation services that have a specific pattern of delivery usage. If not required by this implementation guide, do not send. - 1400Home Oxygen Therapy InformationOptionalMax 1
To supply information regarding certification of medical necessity for home oxygen therapy
Required when used by the UMO to authorize specific usage of home oxygen therapy. If not required by this implementation guide, do not send. - 1500Home Health Care InformationOptionalMax 1
To supply information related to the certification of a home health care patient
Required when used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 1550Additional Patient InformationOptionalMax 10
To identify the type or transmission or both of paperwork or supporting information
If the UMO has pended the decision on this health care services review request (HCR01 = A4) because additional medical necessity information is required (HCR03 = 90), the UMO uses this segment to identify the type of documentation needed such as forms that the provider must complete. The UMO can also indicate what medium it has used to send these forms.Required when the UMO requests additional patient information. If not required by this implementation guide, do not send.Paperwork requested at the patient level should apply to the patient event and/or all the services requested. Use the PWK segment in the appropriate Service loop if requesting medical necessity information for a specific service.This PWK segment is required to identify requests for specific data that are sent electronically (PWK02 = EL) but are transmitted in another X12 functional group rather than by paper or using LOINC in the HI segments of the response. PWK06 is used to identify the attached electronic questionnaire. The number in PWK06 should be referenced in the corresponding electronic attachment.This PWK segment should not be used if a. the requester should have provided the information within the 278 request (ST-SE) but failed to do so. In this case the UMO should use the AAA segments in the 278 response to indicate the data that is missing or invalid. b. the 278 request (ST-SE) does not support this information and the needed information pertains to a specific service identified in Loop 2000F and not to all the services requested. Refer to Section 2.5 for more information on using this segment. - 1600Message TextOptionalMax 1
To provide a free-form format that allows the transmission of text information
Required when it is necessary to send additional information about the patient event that could not otherwise be codified within the 2000E Loop. If not required by this implementation guide, do not send. - 2010EA Loop OptionalRepeat 14
- 1700Patient Event Provider NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Required when valued on the request or when the UMO authorizes a specific provider or specialty entity for this patient event. If not required by this implementation guide, do not send.Use this segment to convey the name and identification number of the service provider (person, group, or facility) specialist, or specialty entity to provide services to the patient. - 1800Patient Event Provider Supplemental IdentificationOptionalMax 7
To specify identifying information
Required when used by the UMO to identify the Patient Event Provider. If not required by this implementation guide, do not send.Use the NM1 segment for the primary identifier. - 2000Patient Event Provider AddressOptionalMax 1
To specify the location of the named party
Required when the UMO authorizes a specific location for a patient event provider that has multiple locations. If not required by this implementation guide, do not send. - 2100Patient Event Provider City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the UMO authorizes a specific location for a patient event provider that has multiple locations. If not required by this implementation guide, do not send. - 2200Provider Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.By definition of the standard, if PER03 is used, PER04 is required.Required when needed to identify a contact name and/or communications number for the provider. If not required by this implementation guide, may be provided at the sender's discretion but cannot be required by the receiver. - 2300Patient Event Provider Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level to indicate the data condition that prohibits processing of the original request. If not required by this implementation guide, do not send. - 2400Patient Event Provider InformationOptionalMax 1
To specify the identifying characteristics of a provider
Required when used by the UMO to identify the provider. If not required by this implementation guide, do not send.
- 1700Patient Event Provider NameMandatoryMax 1
- 2010EB Loop OptionalRepeat 1
- 1700Additional Patient Information Contact NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Required when this Loop 2000E contains a request for additional information and the destination for that additional information differs from the UMO Name information in the NM1 loop (Loop 2010A) of the 278 response. If not required by this implementation guide, do not send.Because the usage of this segment is "Situational" this is not a syntactically required loop. If this loop is used, then this segment is a "Required" segment. See Appendix A for further details on ASC X12;syntax rules. Refer to Section 2.5 for more information on this NM1 loop. - 2000Additional Patient Information Contact AddressOptionalMax 1
To specify the location of the named party
This segment identifies the office location to route the response to the request for additional patient information.Required when the response to the request for additional patient information must be routed to a specific office location. If not required by this implementation guide, do not send. - 2100Additional Patient Information Contact City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the response to the request for additional patient information must be routed to a specific office location. If not required by this implementation guide, do not send. - 2200Additional Patient Information Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.By definition of the standard, if PER03 is used, PER04 is required.Required when the provider must direct the response to the request for additional patient information to a specific requester contact, electronic mail, facsimile, or phone number other than the contact provided in the PER segment in the UMO Name loop (Loop 2010A) PER segment of this 278 response. If not required by this implementation guide, do not send.
- 1700Additional Patient Information Contact NameMandatoryMax 1
- 2010EC Loop OptionalRepeat 5
- 1700Patient Event Transport InformationMandatoryMax 1
To supply the full name of an individual or organizational entity
Required when used by the UMO to authorize specific transport services. If not required by this implementation guide, do not send. - 2000Patient Event Transport Location AddressMandatoryMax 1
To specify the location of the named party
- 2100Patient Event Transport Location City/State/ZIP CodeMandatoryMax 1
To specify the geographic place of the named party
- 2300Patient Event Transport Location Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level to indicate the data condition that prohibits processing of the original request. If not required by this implementation guide, do not send.
- 1700Patient Event Transport InformationMandatoryMax 1
- 2000F Loop OptionalRepeat >1
- 0100Service LevelMandatoryMax 1
To identify dependencies among and the content of hierarchically related groups of data segments
This segment identifies the service(s) requested and conveys the review outcome related to that service(s).Required when the UMO system processed any of the information contained in Loop 2000F of the request. If not required by this implementation guide, do not send.If the UMO was unable to process any data beyond Loop 2000C or Loop 2000D of the request, this loop and any subordinate loops are not required. - 0200Service Trace NumberOptionalMax 3
To uniquely identify a transaction to an application
Any trace numbers provided at this level on the request must be returned by the UMO at this level of the 278 response.If the 278 request transaction passes through more than one clearinghouse, the second (and subsequent) clearinghouse may choose one of the following options: If the second or subsequent clearinghouse needs to assign their own TRN segment they may replace the received TRN segment belonging to the sending clearinghouse with their own TRN segment. Upon returning a 278 response to the sending clearinghouse, they must remove their TRN segment and replace it with the sending clearinghouse's TRN segment. If the second or subsequent clearinghouse does not need to assign their own TRN segment, they should merely pass all TRN segments received in the 278 response transaction.If the 278 request passes through a clearinghouse that adds their own TRN in addition to a requester TRN, the clearinghouse will receive a response from the UMO containing two TRN segments that contain the value "2" (Referenced Transaction Trace Number) in TRN01. If the UMO has assigned a TRN, the UMO's TRN will contain the value "1" (Current Transaction Trace Number) in TRN01. If the clearinghouse chooses to pass their own TRN values to the requester, the clearinghouse must change the value in their TRN01 to "1" because, from the requester's perspective, this is not a referenced transaction trace number.Required when this loop is returned and the request contained a tracking number at this level on the request, or when the UMO or clearinghouse assigns a trace number to this service in the response for tracking purposes. If not required by this implementation guide, do not send. - 0300Service Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
If the non-certification is related to a medical necessity/benefits decision, use the HCR segment.If Loop 2000F is present in the response, either the AAA segment or the HCR segment must be returned.Required when the request is not valid at this level. If not required by this implementation guide, do not send. - 0400Health Care Services Review InformationOptionalMax 1
To specify health care services review information
Required when valued on the request and used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 0500Health Care Services ReviewOptionalMax 1
To specify the outcome of a health care services review
If the UMO for this service was unable to review the request due to missing or invalid application data at this level, the UMO must return a 278 response containing a AAA segment at this level.If the review outcome is pending additional medical information and the 278 response includes a request for additional information using either a PWK segment or an HI segment that specifies LOINC values, then the associated HCR segment must be valued with HCR01 = A4 (pended) and HCR03 must be valued with the appropriate health care services review decision reason code to indicate that additional information is required. Refer to Section 2.5 for more information.Required when the UMO has reviewed the request at this level, and the UMO renders a decision at both the Patient Event level and at the Service level, to provide service review outcome information and an associated reference number. If not required by this implementation guide, do not send.If the HCR segment is sent in this 2000F Service level loop, it will override an HCR segment sent in the Patient Event loop (2000E) for this service only. - 0600Administrative Reference NumberOptionalMax 1
To specify identifying information
Required when the HCR segment is valued in this loop and HCR01 = A3, A4 or CT, and the response does not carry an administrative reference number at the parent Patient Event level to assign an administrative reference number associated with this service line. If not required by this implementation guide, may be provided at the sender's discretion but cannot be required by the receiver.This number can be used by the requester on a follow up request, such as an appeal (UM02=1) or request for reconsideration (UM02=6), to reference this UMO response. - 0600Previous Review Authorization NumberOptionalMax 1
To specify identifying information
Required when the certification number assigned by the UMO to the original service review outcome associated with this service review was used by the UMO to determine the outcome of this service review. If not required by this implementation guide, do not send. - 0700Service DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Use this segment for the valid date(s) during which the service can be performed.Required when the UMO authorizes service for a specific date or date range. If not required by this implementation guide, do not send. - 0700Certification Issue DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the UMO assigns a certification issue date to this authorization. If not required by this implementation guide, do not send.This is not the effective date of the authorization. The issue date is that date when the UMO issued the authorization. - 0700Certification Expiration DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization has an expiration date to indicate the date on which the authorization will expire. If not required by this implementation guide, do not send. - 0700Certification Effective DateOptionalMax 1
To specify any or all of a date, a time, or a time period
Required when the authorization is limited by effective dates to indicate the date or date range when the authorization is effective. If not required by this implementation guide, do not send. - 0800Request For Additional InformationOptionalMax 1
To supply information related to the delivery of health care
The UMO can use each occurrence of the Health Care Code Information composite (C022) to specify codes that identify the specific information that the UMO requires from the provider to complete the medical review. In the C022 composite, data elements 1270 and 1271 support the use of codes supplied from the Logical Observation Identifier Names and Codes (LOINC<sup>®</sup>) List. These codes identify high-level health care information groupings, specific data elements, and associated modifiers. Refer to Section 1.12.5.2 of this guide for more information on requesting additional information.Required when using LOINC to request additional information about this service. If not required by this implementation guide, do not send. - 0810Professional ServiceOptionalMax 1
To specify the service line item detail for a health care professional
Required when authorizing a specific Professional Service. If not required by this implementation guide, do not send. - 0820Institutional Service LineOptionalMax 1
To specify the service line item detail for a health care institution
Required when authorizing a specific Institutional Service. If not required by this implementation guide, do not send.Use this segment to authorize a specific Revenue Code. - 0830Dental ServiceOptionalMax 1
To specify the service line item detail for dental work
Required if authorizing a specific Dental Service. If not required by this implementation guide, do not send.This segment is not used when the HI segment has been used to authorize a range of services in the same iteration of the 2000F loop. - 0840Tooth InformationOptionalMax 32
To identify a tooth by number and, if applicable, one or more tooth surfaces
Required when used by the UMO to render a medical decision. If not required by this implementation guide, do not send. - 0900Health Care Services DeliveryOptionalMax 1
To specify the delivery pattern of health care services
Required when the UMO authorizes services that have a specific pattern of delivery and the pattern of delivery or usage for this service is different from the pattern of delivery or usage (HSD) in the Patient Event (Loop 2000E or when identifying the number of medical services reservations remaining. If not required by this implementation guide, do not send.An explanation of the uses of this segment or delivery pattern is as follows. HSD01 qualifies HSD02: If the value in HSD02=1 and the value in HSD01=VS (Visits), this means "one visit". Between HSD02 and HSD03 verbally insert a "per every". HSD03 qualifies HSD04: If the value in HSD04=3 and the value in HSD03=DA (Day), this means "three days". Between HSD04 and HSD05 verbally insert a "for". HSD05 qualifies HSD06: If the value in HSD06=21 and the value in HSD05=7 (Days), this means "21 days". The total message reads: HSD*VS*1*DA*3*7*21~ = "One visit per every three days for 21 days". Another similar data string of HSD*VS*2*DA*4*7*20~ = "Two visits per every four days for 20 days". An alternate way to use HSD is to employ HSD07 and/or HSD08. A data string of HSD*VS*1*****SX*D~ means "1 visit on Wednesday and Thursday morning".An explanation of the use of this segment for identifying the number of medical service reservations remaining is as follows: HSD05 qualifies HSD06. If the value in HSD06=5 and the value in HSD05=29, this means there are 5 service reservations remaining. - 1550Additional Service InformationOptionalMax 10
To identify the type or transmission or both of paperwork or supporting information
If the UMO has pended the decision on this health care services review request (HCR01 = A4) because additional medical necessity information is required (HCR03 = 90), the UMO uses this segment to identify the type of documentation needed such as forms that the provider must complete. The UMO can also indicate what medium it has used to send these forms.Required when the UMO needs to request additional information that applies to the service(s) requested in this Service loop. If not required by this implementation guide, do not send.Additional information requested at the Service level should apply to a specific service and/or all the services requested in this service loop.This PWK segment is required to identify requests for specific data that are sent electronically (PWK02 = EL) but are transmitted in another X12 functional group rather than by paper or using LOINC in the HI segments of the response. PWK06 is used to identify the attached electronic questionnaire. The number in PWK06 should be referenced in the corresponding electronic attachment.This PWK segment should not be used if a. the requester should have provided the information within the 278 request (ST-SE) but failed to do so. In this case the UMO should use the AAA segments in the 278 response to indicate the data that is missing or invalid. b. the 278 request (ST-SE) does not support this information and the needed information pertains to all the services requested and not to a specific service. Use the PWK segment at the Patient Event level (Loop 2000E) if requesting medical necessity information that applies to all the services requested. Refer to Section 2.5 for more information on using this segment. - 1600Message TextOptionalMax 1
To provide a free-form format that allows the transmission of text information
Required when it is necessary to send additional information about the Service which could not otherwise be codified within the 2000F Loop. If not required by this implementation guide, do not send. - 2010FA Loop OptionalRepeat 12
- 1700Service Provider NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Use this segment to convey the name and identification number of the service provider (person, group, or facility) or to identify the specialty entity.Required when valued on the request or when the UMO authorizes a specific provider or specialty entity for this service. If not required by this implementation guide, do not send. - 1800Service Provider Supplemental IdentificationOptionalMax 8
To specify identifying information
Required when used by the UMO to identify the Service Provider. If not required by this implementation guide, do not send.Use the NM1 segment for the primary identifier. - 2000Service Provider AddressOptionalMax 1
To specify the location of the named party
Required when the UMO authorizes a specific location for a service provider that has multiple locations. If not required by this implementation guide, do not send. - 2100Service Provider City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the UMO authorizes a specific location for a service provider that has multiple locations. If not required by this implementation guide, do not send. - 2200Service Provider Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.Required when needed to identify a contact name and/or communications number for the provider. If not required by this implementation guide, may be provided at the sender's discretion but cannot be required by the receiver. - 2300Service Provider Request ValidationOptionalMax 9
To specify the validity of the request and indicate follow-up action authorized
Required when the request is not valid at this level to indicate the data condition that prohibits processing of the original request. If not required by this implementation guide, do not send. - 2400Service Provider InformationOptionalMax 1
To specify the identifying characteristics of a provider
Required when used by the UMO to identify the provider. If not required by this implementation guide, do not send.
- 1700Service Provider NameMandatoryMax 1
- 2010FB Loop OptionalRepeat 1
- 1700Additional Service Information Contact NameMandatoryMax 1
To supply the full name of an individual or organizational entity
Because the usage of this segment is "Situational" this is not a syntactically required loop. If this loop is used, then this segment is a "Required" segment. See Appendix A for further details on ASC X12;syntax rules. Refer to Section 2.5 for more information on this NM1 loop.Required when Loop 2000F contains a request for additional information and the destination for that additional information differs from the UMO Name information in the NM1 loop (Loop 2010A) of the 278 response. If not required by this implementation guide, do not send. - 2000Additional Service Information Contact AddressOptionalMax 1
To specify the location of the named party
Required when the response to the request for additional service information must be routed to a specific office location. If not required by this implementation guide, do not send.This segment identifies the office location to route the response to the request for additional service information. - 2100Additional Service Information Contact City, State, ZIP CodeOptionalMax 1
To specify the geographic place of the named party
Required when the response to the request for additional service information must be routed to a specific office location. If not required by this implementation guide, do not send. - 2200Additional Service Information Contact InformationOptionalMax 1
To identify a person or office to whom administrative communications should be directed
Do not use if the request for additional service information is in another X12 functional group.Required when the provider must direct the response to the request for additional service information to a specific requester contact, electronic mail, facsimile, or phone number other than the contact provided in the PER segment in the UMO Name loop (Loop 2010A) PER segment of this 278 response. If not required by this implementation guide, do not send.When the communication number represents a telephone number in the United States and other countries using the North American Dialing Plan (for voice, data, fax, etc), the communication number should always include the area code and telephone number using the format AAABBBCCCC. Where AAA is the area code, BBB is the telephone number prefix, and CCCC is the telephone number (e.g. (534)224-2525 would be represented as 5342242525). The extension, when applicable, should be included in the communication number immediately after the telephone number.
- 1700Additional Service Information Contact NameMandatoryMax 1
- 0100Service LevelMandatoryMax 1
- 0100Patient Event LevelMandatoryMax 1
- 0100Subscriber LevelMandatoryMax 1
- 0100Requester LevelMandatoryMax 1
- 0100Utilization Management Organization (UMO) LevelMandatoryMax 1
- 2800Transaction Set TrailerMandatoryMax 1
To indicate the end of the transaction set and provide the count of the transmitted segments (including the beginning (ST) and ending (SE) segments)